How did you end up at Restart?
A lot of the time, it’s not even clear what happened at all.
For example, a few days after I got back to California from a year-long trip, I started noticing that the website for the company Restart Hosting seemed different from the rest of the website.
The “About” page for the site said that I could get the “Restart Host for Business” package, which was $199.99 per year, for only $299.99.
After a couple of days of browsing, I figured out that it wasn’t really the Restart host that was the problem; it was that it had not updated the “About page” with the new “restart host” package yet.
I went back to the site, logged into the “restarted” account, and clicked on the “Contact Us” button.
I received an email a few hours later from Restart hosting’s technical support department.
“Please contact us for a refund, as the billing process is in process,” it said.
I was in a panic.
I wanted to cancel my account immediately, but I couldn’t.
It was too late.
I didn’t know how to get a refund or even whether I had paid for a new host.
I just assumed that the Reston host had canceled my account.
I tried contacting Restart support again, and another representative told me that they could not give me a refund.
I called the company again and, a week later, called again to make sure that the new host I had installed was still working.
“Reston host has been inactive for a couple days,” a person told me.
“You may not be able to use your account until Restart will send you a confirmation email,” he added.
That’s the kind of customer service I get when I visit Restart, a company I’d never heard of before.
At first, I thought that Restart was just an old, defunct host.
But I was pleasantly surprised to find that they had a new website and that I was able to access the old website.
I contacted Restart and explained that I had a problem.
They sent me a new code to install the Restas Host software and then I was on my way to getting a new Host from Restarts Hosting.
The next day, I was surprised to learn that my new host had been installed on the old host.
Restart hosts had a reputation for being hard to get the latest software, but the company’s customer service reps were kind and helpful.
“It was very easy,” one of my Restart reps told me when I called.
“The installation was very simple.”
The software is fairly old, and the old software that was installed was only slightly outdated.
“I have no idea why they didn’t just upgrade it,” I told him.
“This is a very old website,” he replied.
I’m not sure if the old Hosts had a virus.
I haven’t had a chance to check.
Still, I think it’s safe to say that the problem was the Restarts software, not the Restarst hosts.
The company also offers a new, “free” version of Restart called Restart Premium, which costs $29.99 a year for two years.
It’s not perfect, but it’s still a good price for hosting.
It doesn’t have the same support and customer service that the old version does, but Restart’s support staff is friendly and knowledgeable.
Restarts Premium is available only in the United States, and Restart does not sell the software to other countries.
I had my Host setup and then sent a payment to the new company that I’d been working with for a while.
I’ll be sure to keep an eye out for updates.